02-6. Briefly explain what value service design provides to the business (SD 1.1.4)

02-6. Briefly explain what value service design provides to the business (SD 1.1.4)



1.1.4 Value to Business (18) 

• TCO
• Improve quality of Service
• Improve Consistency of Service
• East the Implementation of new or changed services
• Improve Service Alignment
• Improve Service Performance
• Improve IT Governance
• Improve effectiveness of service mgmt and IT process
• Improve information and decision making
• Improve alignment with customer values and strategies