Itil Foundation Study Notes
Thursday, August 8, 2013
01-2. Describe and explain why ITIL is successful (SS 1.4)
01-2. Describe and explain why ITIL is successful
(SS 1.4)
Elements/Functions/KW:
Book Category:
Why is ITIL So Successful - p22
Using Best Practices to close capabilities gap between competitors to better offer services to customers
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